Stupid Customers at my job!

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DJ Mark 7

djmark7.com
Jul 18, 1977
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#43
I work retail (but I'm commissioned) and I enjoy the hell outta my job...

As far as the Asian thing....I too always try an get bargained down...."Oh that's too much...'blah blah' store has it for less".....then GO there!!! WTF u waisting my time for!?!?!? It isn't limited to Asians but by far they try and get me to discount shit more than anyone lol
 
Jun 13, 2002
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siccness.net
#44
^^^Yes. I remember this 1 asian guy tried to bargain for a tv, WE DO NOT BARGAIN AT ALL. So then he tries to price match to costco, first of all the tv he shows isn't the same brand and isnt even the same size tv. Then this other guy brought me five coupons. I said I can only use one, I'm not allowed to do more than one. So he says just try, see if the computer lets you. I said it will let me but I will get fired if I do that. Then he says the same thing again.
 
Nov 7, 2002
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WWW.MYSPACE.COM
#46
TONY206 said:
^^^Yes. I remember this 1 asian guy tried to bargain for a tv, WE DO NOT BARGAIN AT ALL.
I WOULD TELL THEM,,......


I'LL TRADE YOU 4 GOATS 24 CHECKENS 5 PITTBULLS AND A MAC DRE COLLETORS SET FOR THAT TV,.....SEE HOW FAST THEY TRY AND WORK THEY WAY OUT OF THAT,....

OLD PEOPLE KIDS AND HIKS I HATED WITH A PASSION

PLUMP SISTAS,FAT WHITE GIRLS,OVERSIZED AZN WOMAN AND OF COURCE B.M.W'S
I LOVE LOVE LOVE!!!!!!
I LIKE THE DRUNK PEOPLE THE MOST (ASIDE FROM THE SMELL OF MATALIC HOT LETTUCE FROM THEY GUTS),....I WOULD UP SALE THEM ANY THING,....EVEN STORE FIXTURES,....(THE VERY NEXT DAY)MY BOSS (WAY BACK IN THE DAY) CALLED ME IN HIS OFFICE AND TOLD ME HE HAD TO RETUN DUDES MONEY,...AND THAT THAT WAS THE BEST LAFF HE HAD SINCE HIS DEVORCE,.....

DAM I USE TO BE A SALES MAN!!!
 
Apr 25, 2002
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www.youtube.com
#47
here is a few stories from the website I mentioned above that I was diein while readin.


No that was the design on the mower!
I used to work at a lawn mower repair facility for a major retailer and part of our job was to get estimates approved by the customer if the work is not covered by the warranty. Well one day I got this lawnmower that was brand new except for one thing, the lady had run over it with her car. Now in the warranty it specifically states that if the mower is run over by a vehicle that the warranty is voided. Now on the mower's deck you can see the tire tracks on it, so she not only hit the thing but actually ran over the thing. So I called her with an estimate of about 300 dollars for a new deck, handles, etc. she proceeded to tell me that she wont pay a dime repair is covered under warranty. I told her that the warranty is voided because it was run over by her car. and this is the conversation that followed
HER: No!!!
ME: no what ma'am?
HER: It wasn’t run over
ME: yes ma'am it was.
HER: No it just fell apart. It was shitty workmanship.
ME: Ma'am there are tire tracks on it.
HER: No that was the design on the mower
(at this point I had put my hand over my mouth to keep from laughing hysterically)
ME: Ma'am this model doesn’t come with any tire tread designs on it.
HER: well I just bought the mower so I don’t think I should have to pay for the repairs.
ME: well ma'am it clearly states in the warranty that it being run over isn’t covered in the warranty.
HER: WELL FUCK YOU AND THE ENTIRE FUCKING PIECE OF SHIT COMPANY YOU WORK FOR. EVERY SINGLE ONE OF YOU ARE ASSHOLES AND WILL ROT IN HELL. I’M GOING TO A COMPANY THAT HAD WARRENTIES THAT COVER THIS SORT OF THING.
(now I’m pissed)
ME: ma'am you’re going to find it hard to find a company that has warranties that cover stupid FUCK UPS like you goodbye.
We sent her mower back and haven’t heard from her since.


The “Vinegar Boy” Saga, as told by Aaron



This is what happens when I swap work hours with the day shift - I get all their weirdoes!

About 2 pm today, in stormed this woman who started going totally apeshit on me and screamed incoherently while waving around a half-full bottle of malt vinegar.

I had no idea what she was on about and, before I could find out, the police arrived - but I hadn't called them!

Now, I know nearly every cop within fifty miles of my site (I call them all often enough), so when they come in, I greet them by name and they do the same back and tell me they've been called here because of allegations I've poisoned a small child.

Wuh?

The crazy lady identifies herself as the kid's parent and told them I poisoned her lad. To avoid describing twenty minutes of ranting and gibbering on the woman's part, I'll cut right to the chase.

I had sold a 1L bottle of malt vinegar to a kid (about fifteen years old) that morning and he had taken the bottle home and drunk half of it - yes that's right, he had drunk vinegar. Of course, he got sick as a dog and "redecorated" the walls and floor of several rooms.

[No, I do not know why a teenager, who should be old enough to know better (and be at school too, for that matter) would drink half a liter of malt vinegar.]

At this point the cops and I exchanged looks and one said, "Damn Aaron, and we all thought you had finally snapped." Ha ha. There's always a comedian.

The woman demanded that I be arrested, but the police weren't buying it now that they knew the situation. She eventually relented on her demands that I be thrown in jail, but demanded an apology from me for "failing to tell her son not to drink vinegar."

I said, "I don't tell people not to stick the fuel nozzle up their nose and fill their brainpan with diesel either. And do you know why? Because most people aren't that stupid!"

End result: I refuse to apologize, and stand firm by my statements that her child is a moron. She demands apology, threatens to sue for slander, and promises to return tomorrow when the manager is here.

And I thought the loons only came out after dark

I'm curious to see what sort of reaction she'll get from my half-wit manager if she comes back. But knowing him, he'll probably apologize to her, and make a new rule that all staff will have to tell people not to chug-a-lug vinegar
 
Nov 4, 2004
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#48
You realize how many stupidass retarded people there are in the world when you work in retail. I hate it when people actually think they can return shit without a receipt or even a box!
 
Jun 18, 2004
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#49
Yall should try working in a video store. Tell some people that they have late charges, and some fools would have a fucking meltdown right in front of me. Then fools would come in with their kids, be in the store for fucking 2 hrs. when I'm trying to close down, finally come up to the counter with Shrek, and have the nerve to ask me, "Is this movie any good?" I've got Taxi Driver playing in the store, and I look at dude like "Get the fuck out of here." But I learned just to bite my tounge and say, "Yeah...great family movie," even though I had never seen the thing. The funniest was when I wouldn't realize a mother had come in with small children, and I'd have some indy flick playing with constant swearing, or violence, and finally she'd come up to me and say "is this really appropriate?" I just liked knowing that she'd have some explaining to do on the ride home.
 
Feb 28, 2005
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#50
^^^yup, i worked at blockbuster and people would go fucking nuts when they found out they had late fees...

one time, this guy tried to tell me
him-i know i returned that movie on time, i walked into the store and handed it to somebody on my way to work

me-what time was it at sir?

him-well i start work at 730 so it was about 7 in the morning when i did it

me-we dont open until 10

him-are you calling me a liar?

me-well sir you said you were in our store 3 hours before we even open

him-fuck you and blockbuster, im getting netflix
 
Apr 25, 2002
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www.mexica-movement.org
#51
thug thizzle said:
i used ta work at a mickey d's and when i worked at drive thru,those fools would still say "to go"...
WELL MAYBE THEY OUT OF TOWNERS,BECAUSE OUT HERE YOU HAVE THE CHOICE TO EAT IN YOUR CAR,WHICH IS BASICLLY THE SAME AS EATING INSIDE,JUST WITH A CARDBOARD CUT OUT TRAY ,WITH YOUR SODA AND FOOD READY TO EAT,OR "TO GO",WHICH IS YOUR FOOD IN A BAG TO TAKE HOME AND EAT.

OUT HERE SEVERAL FAST FOOD RESTUARANTS OFFER THAT OPTION
 
Jun 18, 2004
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#52
J-Boeg said:
^^^yup, i worked at blockbuster and people would go fucking nuts when they found out they had late fees...

one time, this guy tried to tell me
him-i know i returned that movie on time, i walked into the store and handed it to somebody on my way to work

me-what time was it at sir?

him-well i start work at 730 so it was about 7 in the morning when i did it

me-we dont open until 10

him-are you calling me a liar?

me-well sir you said you were in our store 3 hours before we even open

him-fuck you and blockbuster, im getting netflix
LOL...yeah, those late fee arguments were straight comedy. "It's a fucking extra $1.25...pay it or leave without a fucking movie, pal."
 
Apr 25, 2002
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#53
I just heard one from a girl that goes to my college. she told me she works at walgreens and had a customer come in and saw a product that was 1.99 on the shelf. she brought it up to the counter where it rang up at 1.79. the lately then said, "I thought this was on sale for 1.99 why is it ringing up 1.79 i am not going to pay for it if its that price" she told the lady that 1.79 was cheaper than 1.99 and the lady said she was wrong and too stop trying too trick her into thinkin she was getting a deal when she knew she wasnt. in the end the manger came out and said too the lady its 20cents cheaper do you want this, the lady stormed out pissed off cause the price was lower than it should have been.

the other one i heard she told me was a lady came in and wanted too return some stuff. sounds fine right?

worker:where is your products you would like too return and your receipt
customer:they are at home(gets out pen and paper and proceeds writing something)
Worker: well i need the receipt and the items to know what the return and how much it was
Customer:Well im making you a list of what i bought and how much it was if you would just hold on a sec.

lololoollolol damn i was laughin.
 
Apr 25, 2002
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#54
Also have you ever delt with anyone the day after you were suppose to set your clocks back 1 hour? Wow is that fun when someone is banging on your door saying too open up its 9am and you laugh and show them your cell or tell them day light savings time you were suppose to set your clocks back an hour last night. they get so mad lololol.
 

DJ Mark 7

djmark7.com
Jul 18, 1977
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www.djmark7.com
#55
From another website that has cs reps like myself from Cingular on it.....



THE TOP TEN THINGS NOT TO SAY AT THE CINGULAR STORE::::::::::::


#10...But my bill says Cingular now......
Ok genius...you signed up with AT&T, you have been billed by AT&T for years, your phone says AT&T on the outside. The only thing that has changed in your world is the logo on your bill. Let me put it into perspective...If you buy a box of Frosted Flakes, and your wife puts a picture of the Lucky Charms guy on the box, does the contents inside magically change into pink hearts and yellow moon marshmallows? Convert over or deal with the reality that you signed up with the wrong team.

#9...Best Buy sells the RAZR cheaper....
Its called a promotion. Their reps are hourly employees which means no comission is paid out. Best Buy keeps that commission for themselves. It does not phase them to cut into their own commission to get gross adds which allows them to hit a bonus payout. Plus they can mark up a refridgerator $200 to make up to $100 discount on the phone. Cell phone stores only sell phones...so NO, they won't match the price.

#8...Customer service said I get a free phone....
If customer service told you that you weighed 80 pounds less, would you run out and buy a two piece and flip flops? Congatulations..they told you what you needed to hear to get off the phone and walk into a store like everybody else. The prices are set locally in each market. Customer service can't possibly know the prices unless they visit each store. Besides, they leave notes on accounts if there is a free phone offer. 9 times out of ten....no notes on your account. If you bought the phone from Motorola or Samsung directly, you would pay 2-300 dollars. We only charge you 50-80. Where does that other 150 go? We eat it up front. But that is not good enough. You want more. You want free. If you buy cereal, does the store give you free milk? If you buy a car is the oil and gas free? If you get cable service is the T.V. free? No. But in cellphone land, we give everything away for free. Well guess what, we buy the phnes from somebody else.They charge us. We charge you. The phones today do more that that black and white cap *** junker you surfed in on. $80.00 for a phone (after a rebate) over 2 years = $3.33 a month. Less than a pack of smokes cheap o.

#7 But the phones are cheaper online...
Does online have the same overhead that a retail store has? Are you talking to a live person who has real time feedback on your equipment decision. Is the return process as convienient as in store? No. If you are looking for a crappy low end free phone that will break in 6 months, shop online. If you want to invest some real money on a quality product with live demostrations and support, go to a store.

#6 They gave me a free car charger last time...
If they were free, why would we spend hours putting price tags on the back?
You need the charger...you want the charger...its a convienient product...just pony up and buy one. I have had mine for over 2 years now. $26.99 divided by 24 months is $1.12 a month. What else do you spend more than $1.12 a month on? McDonalds? Beer? Toilet paper? CornNuts?

#5 Activation fee? Can't you waive that?
I'm sorry....I actually can. I just wanted to charge you extra because I wan't to piss you off and encourage you to not spend any more money today. I'm not really under a quota that my job depends on, and my comissions were not cut in half this month. Let me go ahead and press that Activation Fee waived button right here on my desk.
Look..If you could process the transaction yourself...there would be no fee. But since you can't even figure out how to store numbers in your phone book while using CAPITAL LETTERS, I doubt that will happen anytime soon.

#4 Why's my bill so high?
....hmmmmmm.............
Let me look, oh i see it. Right here. You were too cheap to pick the plan I suggested, and add the appropriate features you needed. Now you went over your minutes, got overcharged for pay per use, and have a $400 bill. Now you need my help? I get paid $4.00 for helping you cheap out on me for an hour, and I explained the whole instruction manual to you in store. Now you want me to give you a credit..Guess what...I CAN'T. We don't give credits in store. Its a big long process of e-mails and calls to people who have to escalate to their bosses. 5-6 days turn around time, and you are only getting 50% back, which is going to piss you off and cause you to cancel, I lose my $4.00, you get $150.00 penalty.You will make a scene, threaten to goto Verizon, and tell everybody how bad Cingular sucks. All because you were to cheap to pick a $79.99 plan to cover all your useage.

#3 Can't I just resign my contract and get a new phone?
A. You did'nt finish the first contract you agreed to finish to get the discount on your current phone.
B. It's not even in your name.
C. You are the one who declined the insurace in the first place
D. If you could just resign..wouldn't everybody just drop their phone in water and come in and resign?


#2 My phone is broke.
....So...if you car breaks do you take it to the salesman in the showroom and ask him to fix it? Does my business card say cellphone technician? Does the sign out front say SERVICE REPAIR CENTER. NO!! The people in the store are there to sell things.We did not build the phone. We did not break the phone. We do not give out replacements. 300 customers a month average ( new and upgrades ) times 12 months = 3600 phones a year times 5 years in an area = 18000 phones sold. If everyone decided they have a problem with their phone and came into exchange it.....we would have -17000 phones in our inventory room to sell. Thats a good business plan. Instead...we have you call an 800 number to have the phone shipped from a warehouse directly to you, no postage to pay, not shipping costs. And what do you say? "I have to be without my phone?" or " I conduct $50,000 in business on my phone every day, I can't be without it " Hey buddy, $50,000 a day you can afford the $7.00 to have overnight shipping. When we did have repair centers, you *****ed about the wait time. We can't win.

#1 thing not to say in a cellphone store...
But I have been a customer for xxx years...
I have driven Fords for 12 years. I have eaten Papa Johns for 10 years. I have drank Mountain Dew for 15 years. I have shopped at Giant Eagle for 8 years. I have bought gas for 12 years. I have Hanes t-shirts for 25 years. I have had cable service 7 years. Do you think that any one of these companies have ever given me anything for FREE just because I have been a customer of theirs for xxx years? No. If you actually got billed for what it costs (from start to finish) to aquire you business, and use our service, you would crap you levis jeans (20 years).

Just a random sampling of the same 10 things we hear every single day from people who actually try to get away with this stuff.(Like we don't hear it a hundred times a day)
 
Dec 11, 2002
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#57
DJ Mark 7 said:
Just a random sampling of the same 10 things we hear every single day from people who actually try to get away with this stuff.(Like we don't hear it a hundred times a day)


OMG.. this shit is hilarious.... lol..


I deal with the same kind of ignorant ass responses dealing with the collection end of Cingular..

Mrs X doesnt feel its fair that she's charged an ETF (early termination fee) even though she agreed to and signed a two year contract.. but only made one payment and her service was termed.
THEY didnt call to TELL her they were terminating her service so SHE didnt break the contract... so, the charge just isnt fair and she should have to pay.
CHECK or Credit Card bitch..?

I love the "I'm on disability.. so I can only pay you starting next month.. $15/mo towards my $1800 phone bill.."
Cell phones are a luxury item and have nothing to do with your income.. you used the service and now you will pay me for it.
CHECK or Credit Card fucktard..?

And my favorite.. "I dont know what youre talkin' about.. I never had a cell phone..."
Do you reside at "xxx address" .. yes.. is this your date of birth, social security number and PLACE OF EMPLOYMENT..? errrr... well... I didnt have that phone anyway.. my baby daddy sister cousin did.."
...click.
 
Feb 28, 2005
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#59
fuck retail, im done with that shit...now i work at an elementary school doing the after school program...dont really have to worry about any fucking pricks bothering me with dumb ass questions