the same thing happen to me last december. I noticed little blue lines running across my laptop and i went to move my screen and the whole thing went one and lines were everywhere. I took it to best buy where I bought it and was told the same thing that was told to you. I had the laptop for two months and that shit happened. The fucked up thing the told me it would cost me almost 700 dollars to fix my screen. The first thing that popped in my head was you can suck my fuckin dick. I bought the laptop for 500 and couldnt believe my ears. Luckily i found someone to fix it for 175 and had no problems since