Never had any problems with comcast....my service always works great and installs fine the 1st time but I guess Im the only one who got lucky. The only time they pissed me off was when my net was shut off for a lil while cuz my bill was way overdue. A technician came to my house and said if he didn't collect any money towards the bill he'd have to cut off the connection and take the cable modem back and I would end up paying more money to have it all reconnected again later so I asked him what was the minimum i could pay that day and have it turned on so i can use it again until i was able to pay off the rest of what I owed. He told me 35 so i paid him and he said it would be back on within maybe 10 -15 minutes. Well an hour later it wasn't working so I called and the lady on the phone removed the hold that was on my account and it worked for a few days but then it stopped working again and when I called this time they told me it would be back on once I paid the rest of my bill. Which i thought was dumb cuz they turned it on and I had paid about half the bill and was planning on paying the rest in a few days so I couldn't see what the big deal was and they just seemed to be on some kinda power trip for no real good reason. Other than that I can't complain about Comcast.