Woman Gets Pissed Off With Comcast

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mrtonguetwista

$$ Deep Pockets $$
Feb 6, 2003
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BRISTOW, Va. (AP) -- She was fined and got a suspended jail sentence, but Mona Shaw says she has no regrets about using a hammer to vent her frustration at a cable company.

"I stand by my actions even more so after getting all these telephone calls and hearing other people's complaints," she told The Associated Press in an interview Friday.

Shaw, 75, and her husband, Don, say they had an appointment in August for a Comcast technician to come to their Bristow home to install the company's heavily advertised Triple Play phone, Internet and cable service.

The Shaws say no one came all day, and the technician who showed up two days later left without finishing the setup. Two days after that, Comcast cut off all their service.

At the Comcast office in Manassas later that day, they waited for a manager for two hours before being told the manager had left for the day, the Shaws say.

Shaw, a churchgoing secretary of the local AARP branch, returned the next Monday - with a hammer.

"I smashed a keyboard, knocked over a monitor ... and I went to hit the telephone," Shaw said. "I figured, 'Hey, my telephone is screwed up, so is yours.'"

Comcast Corp., the nation's largest cable company, disputes Shaw's version of its customer service record and calls Shaw's hammer fit on Aug. 20 an "inappropriate situation."

"Nothing justifies this sort of dangerous behavior," Comcast spokeswoman Beth Bacha said.

Police arrested Shaw for disorderly conduct. She received a three-month suspended sentence, was fined $345 and and is barred from going near the Comcast offices for a year.

The Shaws did eventually get phone and television service - with Verizon and DirecTV.

She said many people have called her a hero. "But no, I'm just an old lady who got mad. I had a hissy fit," she said.
 
Jan 28, 2005
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I feel that shit. Comcast employees are going to get MURDERED if the company doesn't do better business. They be giving EVERYONE problems with installations, bills, service, all kinds of shit. I haven't met one person in my life that hasn't bitched about some wild ass comcast story.
 
Jan 5, 2006
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ive had every company pretty much except dish network, and comcast is by far the best.. att sucked ass.. their internet is shit. RCN was the fastest i had but it was too faulty. Comcast since ive had it now for a year its been running no problems.
 
Nov 21, 2005
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www.revver.com
#9
wow that sounds like fun!!

I just got a new comcast office that opened in my city...
I should go there and smash shit! LOL

I hate comcast... they are the worst... They offer the worst service.. and they don't give you any privacy I heard
 
Sep 26, 2005
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The Visualizer said:
AT&T U-Verse is snatching up all the cable and dish customers... So far we've hire a shit load of those employees
i thought comcast bought out att cable i use to have att digital cable and then they sent letters saying comcast bought it out and then got new shit sayin comcast and it got better att never really had koo shit like comcast did but this was like 2 yrz ago i havent fucked with comcast since i dont live in a comcast area anymore we got sum ghetto ass cable company called time warner and comcast is so much better

whats att u verse? and is it anygood it got nfl network or anything like sunday ticket?

anyone know what is for hd besides direct tv? do comcast got a lot of hd channels?
 
Sep 26, 2005
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#15
LISICKI said:
Man id love to go into T mobile with a sledgehammer

and a boom box bumpin sledge hammer
t mobile are known to give out the most credit and free minutes then anyone else they must of really fucked u over ur u must be one of them that calls every other day complaining
 

B-Buzz

lenbiasyayo
Oct 21, 2002
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bhibago
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#17
I almost got in a fight with a comcast technician when he took 3 hours to try to fix our internet for the 10th time and still couldn't get it to work. Kicked the fucker out of our house and they shut our shit off a couple days later. We got dish network and the at&t shit and haven't had a problem with it once.
 

LISICKI

rosecityplaya
Dec 9, 2005
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#18
KOOL_AID said:
t mobile are known to give out the most credit and free minutes then anyone else they must of really fucked u over ur u must be one of them that calls every other day complaining
I got into it with a bitch that worked there 6 years ago or so and she called me a liar and hung up on me...

lol i got problems folks i never am able to forgive anyone that fucked me over
 
Jan 1, 2006
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KOOL_AID said:
i thought comcast bought out att cable i use to have att digital cable and then they sent letters saying comcast bought it out and then got new shit sayin comcast and it got better att never really had koo shit like comcast did but this was like 2 yrz ago i havent fucked with comcast since i dont live in a comcast area anymore we got sum ghetto ass cable company called time warner and comcast is so much better

whats att u verse? and is it anygood it got nfl network or anything like sunday ticket?

anyone know what is for hd besides direct tv? do comcast got a lot of hd channels?
Yea that was back then when AT&T was shooting for BROADBAND.

AT&T U-Verse
https://uverse1.att.com/launchAMSS.do

It's IPTV. The great thing is sent through your phone line. It's the next step to achieving fiber optics to your house. FTTN (FIBER TO THE NODE)
http://en.wikipedia.org/wiki/U-verse