I got a customer in Australia and I hate them. Always claim, but place orders again and again. If my products are so shitty like you say, stop ordering. Fuck...
But yea...I have a trading company. We design, produce, and export tableware, small furniture, decoration items, and more from China. Mostly use slate, granite, porcelain, bamboo, and cork. Also offer a Quality Control service for foreign companies that produce goods in China...