Couple Buys Shattered LCD TV at Circuit City
Store's liquidators refuse to refund couple $1,100 for damaged Samsung LCD TV.
February 23, 2009 | by Chuck McKenney
When it comes to liquidation sales, like the one at Circuit City, consumers need to be wary about buying potentially damaged merchandise.
A Massachusetts couple learned the hard way after purchasing a Samsung LCD TV for $1,100. When they opened the box at home, they realized the display was shattered. Not a crack, nick or ding. Shattered.
Because “all sales are final,” Circuit City’s liquidators will not refund the couple’s money.
“They said, ‘Sorry, your problem, not ours,” the frustrated woman told WCVB-TV in Boston.
You’re probably wondering why the couple didn’t check the TV before buying it? Some stores aren’t allowing consumers to open any boxes.
WCVB claims to have found signs that read “Check your purchase” and “Don’t open the merchandise” at the same store.
This isn’t an isolated incident. According to the Consumerist, a family in Minnesota paid $1,500 for a shattered TV.
The Massachusetts couple is hoping their credit card company will help them fight the purchase. Good luck.