lunch is on oprah
- Thread starter SamoanDagorilla
- Start date
http://www.cnn.com/2009/LIVING/05/08/oprah.kfc.coupon/index.html
(CNN) -- Never underestimate the power of Oprah or a free meal.
Customers were left hungry and unhappy after Oprah Winfrey's endorsed coupon campaign overwhelmed KFC.
That seems to be the lesson KFC is learning after talk-show titan Oprah Winfrey took to the airwaves Tuesday with an offer of a free grilled chicken two-piece meal.
Hungry consumers could visit Oprah.com, where for the next 24 hours they were supposed to be able to download a coupon for the meal that included two pieces of the company's new grilled chicken menu item, two side orders and a biscuit.
What ensued was a coupon craze that was for some a headache.
Customers flooded KFC restaurants, and many had long lines and even longer wait times. iReport: Watch a video on the frenzy
Bloggers took to the Web in waves to report on the frenzy. Customer complaints ranged from the inability to download the coupon because of the site's high traffic to some restaurants simply not honoring the deal.
"I'm a big girl," Shannon Edwards told CNN affiliate WBAL-TV in Baltimore, Maryland, on Thursday after she was turned away from a KFC. "I like to eat. So I'm kind of disappointed I have to go to McDonald's now."
(CNN) -- Never underestimate the power of Oprah or a free meal.
Customers were left hungry and unhappy after Oprah Winfrey's endorsed coupon campaign overwhelmed KFC.
That seems to be the lesson KFC is learning after talk-show titan Oprah Winfrey took to the airwaves Tuesday with an offer of a free grilled chicken two-piece meal.
Hungry consumers could visit Oprah.com, where for the next 24 hours they were supposed to be able to download a coupon for the meal that included two pieces of the company's new grilled chicken menu item, two side orders and a biscuit.
What ensued was a coupon craze that was for some a headache.
Customers flooded KFC restaurants, and many had long lines and even longer wait times. iReport: Watch a video on the frenzy
Bloggers took to the Web in waves to report on the frenzy. Customer complaints ranged from the inability to download the coupon because of the site's high traffic to some restaurants simply not honoring the deal.
"I'm a big girl," Shannon Edwards told CNN affiliate WBAL-TV in Baltimore, Maryland, on Thursday after she was turned away from a KFC. "I like to eat. So I'm kind of disappointed I have to go to McDonald's now."
