I can understand the excuses once, but come on. This is the second order in a row that I have had to wait a long time for. I'm still waiting on the one I placed on March 3rd. You always deliver the CDs and refund the correct amount, I'm not disputing that. I'm just complaining about the loooooooooooooooooooooooooooong time it seems to take each order to arrive. I mean, if you're constantly having issues or just too wrapped up in other affairs to send out people's orders, then maybe you need to hire some extra help.