HAHAH I got a call today from a collections reps.
Whats funny to me is. I've worked in call centers. I know how they work and know how scripts and rapport and all that play into being succesfull. But I don't fal for the bullshit.
Dude calls me and asks if I can pay and I simply say no. He then asked if I would like to setup payment arrangments. I simply told him naw im coo. I told him I had to go and he was like " Ohh your going to watch baseball. I hear yah. Go yankees."
I then responded. "fuck the yankess" Get that east coast bullshit outta my ear and fuck off. He was like "ohh you must be a twins fan".
I was like man "twins?" "are you kidding me? I asked homie if he even looked at my account and realized I am in arizona. He says " yeha i looked at your account I see you have trouble with student loans". So I say "what student loans?" And he starts reading off my credit report then gets to the end of the bad accounts and stops.
SO I say "im still waiting to hear what student loans you say I have. He couldn't hahahahahahaha. There was like b of a and some other credit union shit and a cable bill lol.
Fucking phone reps are idiots. I know this from having worked at citicards as well as Intuit. These people think they are invincible on the phone. I know when I worked at these places I was regularly rude to customers and felt like I couldn't be touched at times.
But afterward I told him he should check his references before he opens his mouth and hung up.
Anyone got any outrageous stories. These people are hardcore abusive. It's gotta be borderline slander in some cases.
I think it's funny that they will degrade you and use abusive sarcasm, yet try to throw in rapport like asking if I was watching the baseball games?
C'mon. FUcking idiots. I bet we even got a few phone reps on the siccness.
Whats funny to me is. I've worked in call centers. I know how they work and know how scripts and rapport and all that play into being succesfull. But I don't fal for the bullshit.
Dude calls me and asks if I can pay and I simply say no. He then asked if I would like to setup payment arrangments. I simply told him naw im coo. I told him I had to go and he was like " Ohh your going to watch baseball. I hear yah. Go yankees."
I then responded. "fuck the yankess" Get that east coast bullshit outta my ear and fuck off. He was like "ohh you must be a twins fan".
I was like man "twins?" "are you kidding me? I asked homie if he even looked at my account and realized I am in arizona. He says " yeha i looked at your account I see you have trouble with student loans". So I say "what student loans?" And he starts reading off my credit report then gets to the end of the bad accounts and stops.
SO I say "im still waiting to hear what student loans you say I have. He couldn't hahahahahahaha. There was like b of a and some other credit union shit and a cable bill lol.
Fucking phone reps are idiots. I know this from having worked at citicards as well as Intuit. These people think they are invincible on the phone. I know when I worked at these places I was regularly rude to customers and felt like I couldn't be touched at times.
But afterward I told him he should check his references before he opens his mouth and hung up.
Anyone got any outrageous stories. These people are hardcore abusive. It's gotta be borderline slander in some cases.
I think it's funny that they will degrade you and use abusive sarcasm, yet try to throw in rapport like asking if I was watching the baseball games?
C'mon. FUcking idiots. I bet we even got a few phone reps on the siccness.