Yeah their pick up shelf is retarded.
I'll order take out from there sometimes, but I'll set a time hoping to get fresh food, but they don't even pay attention to the pick up time, they just make it real quick and set it on that shelf. I've gotten tacos from there that were already soggy even though I came right at pick up time, which makes me think that shit had been sitting there forever.
I haven't gotten sick yet though luckily.