Man thank god i was here at work tonight.... THREE resident lockouts in this first hour... My god. Lockouts are a delicate situation, it's hard to explain security has no access to keys. The HOA has voted numerous times to keep it this way; the attitude is "fuck them if they lost their keys they're probably drunk or stupid as fuck, they can either pay $120 for a hotel, $350 for emergency locksmith, or sleep on the street". If these other mouth-breather security guards had been here guaranteed there wouldn't have handled it delicately or professionally. This security company might have lost this contract and been replaced with another. And I'm trying to keep this job of doing nothing forever, or at least until i leap off the roof