I recently had an auction with 300+ items end, and of course lots of my repeat multibuyers purchased a gang of shit. One guy in particular who is over seas has me ship to some guy in the states to save on shipping, which is cool, I trust him even though its going to an unconfirmed address. This time he purchased 37 items. My shipping rates for the states are reasonable and are as follows: USA $3.00 for the 1st cd, $2.00 for each additional cd.
The total for the shipping is outrageous, but it covers my listing fees, paypal fees, handling, etc... I got an email back saying he will only pay me $10 for flat rate shipping and that's all, no more, take it or leave it. So should I refund the money and lose an old customer, or shut up and loose out on hella cash, and let people make their own shipping rates up?
The total for the shipping is outrageous, but it covers my listing fees, paypal fees, handling, etc... I got an email back saying he will only pay me $10 for flat rate shipping and that's all, no more, take it or leave it. So should I refund the money and lose an old customer, or shut up and loose out on hella cash, and let people make their own shipping rates up?