need some helpasap..i need the greatest of minds on this one.

[askG]

tomorrow am i do a presentation for food service mngmnt class...

heres the deal.

i interviewed a restaurant manager about his job...2 dilemmas im doing the presentation on.

1. multiple managers working at the spot...
problems with that is lack of consistency between diff managerial styles...employees maybe not adjusting to diff managers etc etc.

2. there is high turnover rate for ppl working the front of house due to fine dining restaurants paying more and tipping better.

keep in mind this is corporate applebees so change is hard to come by..

my question is...for numbers 1 and 2...how would you remedy the sitiation...and what other potential problems do you see with these 2 dilemmas...any opinions and 2 cents welcome...

i dread speaking in front of ppl but surprisingly im doing fine now...tomorrow will probly be different...help me out siccness homeys.

 

[fillyacup]

hm...maybe question the employees on why they would chose to work there rather the high end resturaunts

 

[Likwid]

1. Figure out what you as a management team are trying to accomplish weakly/monthly etc.

Come to a consensus regarding rules and policy. Contradiction can cause huge problems with staff. Small weekly meetings between managers helps.

2. The turnover rate for restaurants is usually high because an employee may feel that there is a better opportunity with the knowledge acquired. One way to help keep staff longer is to make it a fun place to work. Make competitions for prizes etc. When people have something to work for, everyone wins.


With all said, I'm glad I got out of the restaurant business!

 

[kayvee]

applebees is probably a stepping stone for people working the front..hosts/hostsess, waiters/waitresses, etc. get the experience at applebees and then move onto the higher end resturants.

as far as managerial direction, every company faces this. each manager is different and has their own way of managing their employees.

i'm sure applebees has some sort of company policy that all managers have to follow. the high turnover is just something applebees has to address. what is it that the higher end resturants offer that applebees doesnt? if its higher wages and better tips, well the only thing applebees can offer is higher wages. they cant do anything about the amount customers tip unless they insist on 15-18% and put it on the receipt like they do with parties of 6-8 or more.

~k.

 

[Gas One]

if i were you i'd ask them why the fuck theyre asking you some stupid ass, elementary "management for dummies" shit they should have figured out god damn 10 years ago.

edit: kayvee said it well.

just make a slideshow of dilbert comics.
everyone understands funny cartoons.

 

[kayvee]

hahahahaha

~k.

 

[fillyacup]

dilbert aint funny though

 

[Gas One]

or maybe youre just not up on it..

 

[askG]

dilbertis the shit...thanks for the getback ppl...im thinking i can spit some bullshit for 10 minutes about this...figure the intro on who i interviewed blabla will take 2 min...figure take 1-3 min w each dilemma, sweat like a hogg and stutter to the end...i dont do good w public speaking.

and i love working in the restaurant bussiness...although i work in the kitchen so i dotn come close to customers which is good because customers and i dont do very good together ya digs.

 

[:ab:]

Is this the project that you said you were gonna thinking about taking the class again next year?

 

[askG]

no other one..

the one i was taking next year just get 10percent mark down cuz i didnt turn it in last week...ill bust that shit out tomorrow...im going all out on projects at the last minute...as we speak im bout to do this..should stay up till 3-4 am then sleep till 9.45

its gon be long night ppl.

pray for ya bioy

 

[Defy]

make the managers have meetings, ask the employees what they want and figure out what they can be given without bending financially. and make it a fun place to work. basically what everyone else said.

 

[:ab:]

Good luck