TAMPA, Fla. -- A Florida man born without arms said a Tampa-area bank would not let him cash a check because he could not provide a thumbprint.
Steve Valdez didn't have an account at a Bank of America location in downtown Tampa, where he tried to cash a check from his wife last week. However, Valdez has prosthetic arms and is unable to provide a thumbprint. He said he presented two forms of identification but was still denied.
Valdez said a bank manager told him that he could either come back to the bank with his wife or open an account himself.
A Bank of America representative said the bank has apologized to Valdez and should have offered alternative requirements if an individual is not able to give a thumbprint.
Steve Valdez didn't have an account at a Bank of America location in downtown Tampa, where he tried to cash a check from his wife last week. However, Valdez has prosthetic arms and is unable to provide a thumbprint. He said he presented two forms of identification but was still denied.
Valdez said a bank manager told him that he could either come back to the bank with his wife or open an account himself.
A Bank of America representative said the bank has apologized to Valdez and should have offered alternative requirements if an individual is not able to give a thumbprint.
