There are a considerable amount of fake or "spoof" emails being sent out by individuals with the intention of gaining your eBay and PayPal information and using that information for fraudulent activity. eBay or PayPal will never, in the body of an email, ask you to click on a link to their site to enter information such as your username, password, bank information or credit card information.
Here is an example of a "spoof" email:
We regret to inform you that your eBay account could be suspended if you don't resolve your problems. To resolve this problems please click here and login to your account in order to resolve your account problems. If your problems could not be resolved your account will be suspended for a period of 3-4 days, after that it will be again operational.For the User Agreement, Section 9, we may immediately issue a warning,temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if we belive that your actions may cause financial loss or legal liability for you, ourusers or us. We may also take these actions if we are unable to verify or authenticate any information you provide to us.Do to the suspension of this account, please be advised you are prohibited from using eBay in any way. This includes the registering of a new account.Please note that this suspension does not relieve you of your agreed-upon obligation to pay any fees you may owe to eBay.
Regards,
Safeharbor Department
eBay,Inc.
If you receive one of these emails, forward the email to [email protected] or [email protected]. Don't alter the subject line or forward the message as an attachment -doing so prevents eBay or PayPal from investigating it further. Once you have forwarded the email, you can then delete it from your email account. You will receive a confirmation email and then an email confirming if the email you received was in fact a "spoof" email.
Here are some tips on how to protect your account and what to do if you think you may have responded to a Spoof email:
· Download eBay Toolbar with Account Guard Account Guard indicates when you are on an eBay or PayPal site and alerts you when you are on a potential fraudulent site.
· Vigilance Is the Best Line of Defense. You should periodically check your account status to see if there is any suspicious activity.
· Change Your Password Frequently. If you think your account security may have been breached, change your account password immediately. Learn How to change your password.
· Make Your Password Unique. To prevent someone accessing multiple accounts, it is effective to have different passwords for each account. Also, a good password will include a combination of letters and numbers - this makes it more difficult for people to guess the password.
· Contact Your Bank and Credit Card Company If you think you entered your personal financial information into a spoof site, contact your bank and credit card company immediately.
Here is an example of a "spoof" email:
We regret to inform you that your eBay account could be suspended if you don't resolve your problems. To resolve this problems please click here and login to your account in order to resolve your account problems. If your problems could not be resolved your account will be suspended for a period of 3-4 days, after that it will be again operational.For the User Agreement, Section 9, we may immediately issue a warning,temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if we belive that your actions may cause financial loss or legal liability for you, ourusers or us. We may also take these actions if we are unable to verify or authenticate any information you provide to us.Do to the suspension of this account, please be advised you are prohibited from using eBay in any way. This includes the registering of a new account.Please note that this suspension does not relieve you of your agreed-upon obligation to pay any fees you may owe to eBay.
Regards,
Safeharbor Department
eBay,Inc.
If you receive one of these emails, forward the email to [email protected] or [email protected]. Don't alter the subject line or forward the message as an attachment -doing so prevents eBay or PayPal from investigating it further. Once you have forwarded the email, you can then delete it from your email account. You will receive a confirmation email and then an email confirming if the email you received was in fact a "spoof" email.
Here are some tips on how to protect your account and what to do if you think you may have responded to a Spoof email:
· Download eBay Toolbar with Account Guard Account Guard indicates when you are on an eBay or PayPal site and alerts you when you are on a potential fraudulent site.
· Vigilance Is the Best Line of Defense. You should periodically check your account status to see if there is any suspicious activity.
· Change Your Password Frequently. If you think your account security may have been breached, change your account password immediately. Learn How to change your password.
· Make Your Password Unique. To prevent someone accessing multiple accounts, it is effective to have different passwords for each account. Also, a good password will include a combination of letters and numbers - this makes it more difficult for people to guess the password.
· Contact Your Bank and Credit Card Company If you think you entered your personal financial information into a spoof site, contact your bank and credit card company immediately.