customer service call centers

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Feb 2, 2006
6,400
3,294
113
#1
what happened to the days when u wasnt placed on hold for 30 fuckin minutes...press 1 press 2 then u get placed on hold...then a fuckin machine just confuses u more and more
 

Meta4iCAL

Raider Nation
Feb 21, 2005
19,635
4,278
113
37
#5
the worst is the shit where you have to talk to an automated system, they can never understand what the fuck you're saying. then you finally get through and talk to someone in India who barely speaks English

I spent 1 hour and 20 minutes on the phone with ATT today
 
May 6, 2002
7,218
2,906
113
#8
I don't press anything.
Rotary phones send pulse instead of a tone that cannot be recognized by PBX or IP-PBX systems. So if you do nothing for a couple minutes it will send you through. Sometimes it's just the operator of the company who then again has to redirect you to the correct person, but at least you get a human on the line within a couple of minutes.
 

NAMO

Sicc OG
Apr 11, 2009
10,840
3,257
0
44
#10
lucky you guys don't work in an indian call center, we are hella racist to them

[video=youtube;GCVKxeQEODM]http://www.youtube.com/watch?v=GCVKxeQEODM[/video]