lol...damn thye days of workin on the "save" team at at&t/cell1....i'd heard every excuse in the fuckin book man....moving to vietnam, deployed to war, i have a pacemaker, i never use it/get no signal ever (but the rack up over 3,000 minutes a month)...it all depends on the person, sometimes i'd waive it if they were cool wit me and honest, but if they tried to run bullshit on me....fuck that...i remember when the etf was $240, 20 for every month...once they heard that they'd shut right up and keep the line open.....we were empowered to waive or charge the fee....if they kept it real wit me then i help em out one way or the other...split the cost...something...
"hy...I wando cansoe my serbees pleez, my name is Hong Nguyen"
" and may I ask why you are considering cancelling sir..."
" i sweech my pone to berryson, dey gib me pree pone "
" weel sir you still have 10 month left on your contract, the etf is $240, i'll go ahead and close the line out but I'd like to offer you some suggestion that......"
" oh no eez ok, i no cansoe, i caw you back"
click
YEAH MUTHAFUCKA THATS WHAT I THOUGHT...
workin at a cell phone comp man, you get to hear some fuckin stories....wife tryin to get copies of the husbands bill, people wanting to know the gps location of their lost phone, people holding found phones for ransom....( yeah i found ya phone, bring me $50 and you can have it back)...i remember playin negotiator with his one customer...funny shit....it also help if you happen to work for the same phone company that all ya friend have service with....$100 service credit for poor prior customer service experience...cha-ching....free accesories...cha-ching....free access to every bitch you fuckin withs call history and account info....
" uh huh....so you tellin me you was at home last night all night and went to bed at 9 huh"
'yeah sure was baby, fell right to sleep...i just woke up"
"really...?"
"yeah baby"
"oh...cause i was wondering why you called the Holiday Inn at 1:48am last night....so i called the holiday inn and apparently they told me you just checked out about 20 mins ago"
"uh....ummm....errrr......"
" yeah....from now on bitch holla at my nigga tone"
"tone?..."
click
THE DIAL TONE BIIIIITCH