What would siccness do in this situation. Basically i bought some Microsoft points cheap from some guy thru his website he had up. I ordered them with google checkout. paid for them and a week later i get my money refunded. so today i get this email from them stating:
_____________________________________________________
(If you have already repaid please reply to this message stating the paypal email that you repaid with, sorry for the inconvenience).
Sufficient time will be given to repay and at least 15 days advance notice will be given before we file with a collection agency.
Note: Please reply directly to us at [email protected] as we do not receive any messages through the google-checkout redirect.
Our Google Checkout account was closed for unspecified reasons (exact email is copied/pasted at the bottom of this email) and all of our money was refunded to you, our customers.
Of course, we ship our digital items as soon as payment clears and pride in doing such. This means that we're out of a lot of money as well as our products. A small fraction of this was profit (as evident in our great prices and mission) while most of the money was our own investment - in fact, it was practically everything we own(ed). Google has been impossible to reach - they have no customer service line and require a merchant ID to contact through email (the merchant ID is only viewable when your account is open).
Our best guess as to why the account was closed was because we canceled about 40 out of stock orders since we weren't sure when our supplier would receive more items.
You put your trust into us when you first purchased codes from us and that trust was fulfilled. Now our future is in your hands to repay us.
The easiest way to do such is at this page: http://www.your360connection.com/reversal.html
This is through paypal but signing up is not necessary as you can pay via credit card or bank account through paypal without signing up.
If you want to pay us in a different way, please let us know!
Thank you for your time, your support, and your loyalty.
------------------------------
------------------------------
Google Email
Hello Fahim,
It has come to our attention that your account ID: [email protected] does
not comply with our Terms and Conditions. As a result, your account has
been closed. Any pending, uncharged and future transactions made with this
account will not be processed.
PAYOUTS
Our records indicate that you have not been paid out for some of your
recent orders. Please note, Google Checkout has refunded all orders to
your buyers that were charged on or after 7/09/09. Any orders that were
charged prior to 7/09/09 have not been refunded to the buyer. Your account
balance is now $0.00. Please note that your account may still be subject
to chargebacks, refunds, or other claims against your balance in the
future. Our specialists will contact you via email to reconcile this
negative balance should it occur.
SHIPPED ORDERS
If you have shipped any orders for which you have not yet received
payment, we recommend ordering a stop/intercept shipment with your
preferred mail carrier for these orders.
If you are unable to stop/intercept shipment, we suggest you attempt to
reconcile payment with your buyer directly, as any orders which had not
already been paid out to you have been refunded back to your buyer's
credit card. You will not receive any future payouts through Checkout.
ACCOUNT ACCESS
Due to your account closure, you will no longer be able to alter or view
any of your account information. In addition, any future accounts which
you open will be closed and your other Google services may also be
affected.
DETAILS
Finally, we understand that you may have further questions regarding what
specific details led to your account closure.
Unfortunately, for security reasons we are unable to provide further
details regarding this issue. We recommend utilizing an alternative
payment method for future orders.
Per Google Checkout's Terms of Service (U.s. Section 2.3), GPC has the
right (i) to change, suspend or discontinue the Service, in whole or in
part, as necessary to perform maintenance or updates to the Service and
(ii) to impose limits on certain features or restrict access to parts or
all of the Service without notice and without liability. GPC may decline
to process any Payment Transaction in connection with, among other
reasons, fraud prevention activities, applicable law, or GPC policies.
Sincerely,
Dale
The Google Checkout Team
-------------------------------------------------------------------------------------------
Seems like they cant do anything but to beg for me to refund them. I dont think they can take me to collections (its only $32) anyways cus they dont have my information other then e-mail address as google wont let them get access to the account. so other then my e-mail which doesnt have my real name attached to it, what do they have to go off?
bottom line would you pay them back or not?
_____________________________________________________
(If you have already repaid please reply to this message stating the paypal email that you repaid with, sorry for the inconvenience).
Sufficient time will be given to repay and at least 15 days advance notice will be given before we file with a collection agency.
Note: Please reply directly to us at [email protected] as we do not receive any messages through the google-checkout redirect.
Our Google Checkout account was closed for unspecified reasons (exact email is copied/pasted at the bottom of this email) and all of our money was refunded to you, our customers.
Of course, we ship our digital items as soon as payment clears and pride in doing such. This means that we're out of a lot of money as well as our products. A small fraction of this was profit (as evident in our great prices and mission) while most of the money was our own investment - in fact, it was practically everything we own(ed). Google has been impossible to reach - they have no customer service line and require a merchant ID to contact through email (the merchant ID is only viewable when your account is open).
Our best guess as to why the account was closed was because we canceled about 40 out of stock orders since we weren't sure when our supplier would receive more items.
You put your trust into us when you first purchased codes from us and that trust was fulfilled. Now our future is in your hands to repay us.
The easiest way to do such is at this page: http://www.your360connection.com/reversal.html
This is through paypal but signing up is not necessary as you can pay via credit card or bank account through paypal without signing up.
If you want to pay us in a different way, please let us know!
Thank you for your time, your support, and your loyalty.
------------------------------
------------------------------
Google Email
Hello Fahim,
It has come to our attention that your account ID: [email protected] does
not comply with our Terms and Conditions. As a result, your account has
been closed. Any pending, uncharged and future transactions made with this
account will not be processed.
PAYOUTS
Our records indicate that you have not been paid out for some of your
recent orders. Please note, Google Checkout has refunded all orders to
your buyers that were charged on or after 7/09/09. Any orders that were
charged prior to 7/09/09 have not been refunded to the buyer. Your account
balance is now $0.00. Please note that your account may still be subject
to chargebacks, refunds, or other claims against your balance in the
future. Our specialists will contact you via email to reconcile this
negative balance should it occur.
SHIPPED ORDERS
If you have shipped any orders for which you have not yet received
payment, we recommend ordering a stop/intercept shipment with your
preferred mail carrier for these orders.
If you are unable to stop/intercept shipment, we suggest you attempt to
reconcile payment with your buyer directly, as any orders which had not
already been paid out to you have been refunded back to your buyer's
credit card. You will not receive any future payouts through Checkout.
ACCOUNT ACCESS
Due to your account closure, you will no longer be able to alter or view
any of your account information. In addition, any future accounts which
you open will be closed and your other Google services may also be
affected.
DETAILS
Finally, we understand that you may have further questions regarding what
specific details led to your account closure.
Unfortunately, for security reasons we are unable to provide further
details regarding this issue. We recommend utilizing an alternative
payment method for future orders.
Per Google Checkout's Terms of Service (U.s. Section 2.3), GPC has the
right (i) to change, suspend or discontinue the Service, in whole or in
part, as necessary to perform maintenance or updates to the Service and
(ii) to impose limits on certain features or restrict access to parts or
all of the Service without notice and without liability. GPC may decline
to process any Payment Transaction in connection with, among other
reasons, fraud prevention activities, applicable law, or GPC policies.
Sincerely,
Dale
The Google Checkout Team
-------------------------------------------------------------------------------------------
Seems like they cant do anything but to beg for me to refund them. I dont think they can take me to collections (its only $32) anyways cus they dont have my information other then e-mail address as google wont let them get access to the account. so other then my e-mail which doesnt have my real name attached to it, what do they have to go off?
bottom line would you pay them back or not?
