While eating at his restaurant, Josh told me his story of working at McDonald’s and how he got to where he is today.
Josh dropped out of high school and his dad told him he had to get a job. So he chose McDonald’s to learn how to run a business and be a successful manager.
Within 5 years of HARD work, Josh was overseeing 70 people and 2 stores. Hell yeah Josh!
He learned how everything had a system. There was even a method and checklist for cleaning the toilet. When doing anything within the business there was a system so variabilities and talent were less important. All of that added up to a consistent experience with every customer.