so i still dont have a wired internet connection. turns out they did need to send out a technician the whole time (for $300) so i booked that and they said it should be about 5 days but we will send you a text confirming the booking. get a text an hour later telling me its booked for 10th of may. gonna call them tomorrow and tell them some bs about my girl not having a mobile and needing the phone line for emergencies and see if they speed the shit up.